FAQs

1. What does "Habun" mean? Habun is an Arabic word that translates to "love." At MyHabun, we believe in the transformative power of love, and it serves as the foundation of our brand and philosophy.

2. Where are your products made? We source our products from trusted manufacturers and artisans around the world who share our commitment to quality, sustainability, and ethical practices. Each product is carefully selected and crafted with the utmost care and attention to detail.

3. Are your products cruelty-free? Yes, we are proud to offer a range of cruelty-free products. We do not test any of our products on animals, and we ensure that all our suppliers adhere to ethical and humane practices.

4. Do you offer international shipping? Yes, we offer international shipping to select countries. Please refer to our shipping policy for more information on international shipping rates and delivery times.

5. What is your return policy? We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, please contact us within [insert number] days of receiving your order, and we will gladly assist you with returns, exchanges, or refunds.

6. How can I track my order? Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment and estimate its arrival time.

7. Are your products suitable for sensitive skin? Many of our products are formulated with gentle, skin-loving ingredients suitable for sensitive skin types. However, we recommend checking the ingredient list and conducting a patch test before using any new product, especially if you have known allergies or sensitivities.

8. Can I cancel or modify my order after it has been placed? We strive to process orders as quickly as possible to ensure prompt delivery. If you need to cancel or modify your order, please contact us immediately, and we will do our best to accommodate your request. However, please note that once an order has been shipped, it cannot be canceled or modified.

9. Do you offer wholesale or bulk purchasing options? Yes, we offer wholesale and bulk purchasing options for select products. Please contact us for more information on wholesale pricing, minimum order quantities, and customization options.

10. How can I contact customer support? If you have any further questions, comments, or concerns, our friendly customer support team is here to assist you. You can reach us using our live chat or through our contact form on the website.